Support

Terms & Conditions

These Terms and Conditions ("Terms") govern your use of the ANG Studio website (https://loveang.com) and any purchases made through it. By accessing or using our website, you agree to be bound by these Terms.

1. Company Information
This website is owned and operated by ANG Studio. If you have any questions or concerns, please contact us at support@loveang.com

2. Eligibility
You must be at least 18 years old or have the consent of a legal guardian to make a purchase from our website. By placing an order, you confirm that the information provided is accurate and complete.

3. Orders
All orders are subject to availability and acceptance. We reserve the right to cancel or refuse any order at our discretion. Once your order is placed, you will receive a confirmation email. This does not guarantee acceptance of the order.

4. Pricing & Payment
Prices are listed in your selected currency and include VAT where applicable. We reserve the right to change prices at any time. Payment must be made in full at checkout via accepted payment methods.

5. Shipping & Delivery
Orders placed during our pre-launch period are considered pre-orders. Items are typically shipped within 2 weeks, with delivery estimated at up to 3 weeks from the date of order. Full shipping details are available in our Shipping & Delivery Policy.

6. Returns
You have the right to request a return within 14 days of delivery, provided the items are unused, in original packaging, and meet the conditions outlined in our Return Policy. Return shipping costs are the responsibility of the customer.

7. Intellectual Property
All content on this website — including images, text, branding, and graphics — is the property of ANG Studio and may not be used, copied, or reproduced without written permission.

8. Privacy
Your personal information is handled according to our Privacy Policy, which outlines how we collect, use, and store your data.

9. Limitation of Liability
ANG Studio is not liable for any damages arising from the use of this website, including but not limited to loss of profits, data, or business, except where required by law.

10. Governing Law
These Terms are governed by the laws of Europe. Any disputes will be subject to the jurisdiction of local courts.

11. Changes to Terms
We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page, and continued use of the website constitutes acceptance of those changes.

Disclaimer

The use of ANG Studio fitness products, including the VibroPlate, is at the customer’s own risk. While these products are designed to support fitness and wellness goals, individual results may vary depending on personal factors such as physical condition, consistency, and lifestyle.

ANG Studio does not guarantee any specific fitness results or outcomes. We recommend consulting with a medical professional before beginning any new exercise or wellness routine, especially if you have underlying health conditions.

Privacy Policy

This Privacy Policy describes how ANG Studio ("we", "us", or "our") collects, uses, and protects your personal information when you visit or make a purchase from https://loveang.com.

By using our website, you agree to the terms of this policy.

1. Information We Collect

When you visit our website, we may collect the following types of information:

Personal Information: such as your name, email address, billing and shipping address, phone number, and payment details when you place an order or contact us.

Device Information: such as IP address, browser type, time zone, and cookies. We use this data to analyze website performance and improve your experience.

Order Information: including the items you purchased, your purchase history, and your preferred shipping method.

Marketing Data: such as your email subscription preferences and interaction with our emails or ads.

2. How We Use Your Information

We use your information to: process and fulfill your orders; provide customer support; send order confirmations and updates; improve our website and user experience; send marketing emails (only with your consent); and prevent fraud and maintain security.

3. Sharing Your Information

We do not sell your personal information. We only share it with trusted third-party providers necessary to operate our business, such as:
Shopify (e-commerce platform); payment processors (e.g., Stripe, PayPal); shipping carriers; and analytics tools (e.g., Google Analytics, Meta). These providers only access your data to perform services on our behalf and are obligated to protect it.

4. Cookies

We use cookies and similar technologies to remember your preferences, enhance your browsing experience, and analyze site traffic. You can manage cookie settings in your browser at any time.

5. Your Rights

Depending on your location (especially if you're in the EU or UK), you may have the right to: access the personal data we hold about you; request corrections or deletions of your data; and withdraw consent to marketing communications. To exercise these rights, contact us at support@loveang.com.

6. Data Retention

We retain your order information for our records unless and until you ask us to delete it, or as required by law.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

📧 support@loveang.com

Return Policy

This Return Policy applies to all purchases made through the ANG Studio website.

At ANG Studio, we are committed to providing high-quality products and excellent customer service. We understand that sometimes a return may be necessary. Please review the policy below to understand your rights and responsibilities.

✅ Eligibility for Returns

Customers may request a return within 14 calendar days of receiving the item, in compliance with the EU Consumer Rights Directive.

To qualify for a return, items must be unused, unworn, and returned in their original packaging. The return request must be submitted within 14 days of delivery. Return shipping costs are the responsibility of the customer. Returns must be shipped to our processing center in Bulgaria. Instructions will be provided upon request approval.

If the product arrives sealed (e.g., VibroPlate), the seal must remain intact. If the seal is broken or removed, the item is no longer eligible for return.

ANG Studio reserves the right to refuse returns that do not meet the above conditions or show signs of use.

🚫 Non-Returnable Items

For hygiene and safety reasons, the following items cannot be returned: opened or used fitness products (such as resistance bands or VibroPlates), items returned without original packaging, or products damaged through misuse or improper handling.

💳 Refunds

Once your return is received and inspected, you will receive an email notification.

If approved, a full or partial refund (based on the item's condition) will be issued to your original payment method within 7 business days.

Please note that shipping fees and payment processing fees (if applicable) are non-refundable.

🔁 Exchanges

We do not offer direct exchanges at this time. If you'd like a different item, please place a new order and return the original product following the process outlined above.

📩 To Initiate a Return

Please contact us at support@loveang.com including your order number and reason for return.

Our customer service team will respond within 1–2 business days with return instructions.

Cookie Policy

This Cookie Policy explains how ANG Studio uses cookies and similar technologies to recognize you when you visit our website https://loveang.com. It explains what these technologies are and why we use them, as well as your rights to control their use.

🍪 What Are Cookies?
Cookies are small text files that are stored on your computer or device when you visit a website. They help websites remember your actions and preferences over time, so you don’t have to keep re-entering them.

🔍 How We Use Cookies
ANG Studio uses cookies to improve your experience on our site. Specifically, we use cookies to:
Enable essential website functions such as navigation and shopping cart functionality;
Remember your preferences such as language or region;
Analyze website performance and traffic;
Support marketing and advertising efforts, including personalized ads through platforms like Facebook and Google.

Types of Cookies We Use
Essential Cookies – Required for the website to function properly, including Shopify platform and checkout-related cookies;
Performance and Analytics Cookies – Help us understand how visitors use our site so we can improve it;
Functional Cookies – Enhance functionality and personalization of the site;
Targeting and Advertising Cookies – May be set by third-party platforms to deliver relevant ads to you on other websites.

🔐 Your Cookie Choices
When you first visit our website, you will be asked to accept or decline cookies. You can change your preferences at any time by adjusting your browser settings or by accessing the cookie settings banner on our site. Please note that disabling cookies may affect your experience and prevent you from using some parts of the site.

📬 Contact Us
If you have any questions about this Cookie Policy or how we use your data, please contact us at support@loveang.com

Shipping & Delivery

At ANG Studio, we are committed to keeping you informed and ensuring transparency during our pre-launch phase.

Please note that all orders placed during this period are pre-orders, meaning items are not ready for immediate dispatch. Production and fulfillment are currently underway, and we appreciate your patience as we prepare your items with care.

Orders are typically shipped within 2 weeks from the date of purchase. Delivery may take up to 3 weeks from the date the order was placed, depending on your location and carrier processing times.

Once your order has been shipped, you will receive a confirmation email with tracking information so you can follow its journey.

If you have any questions about shipping, tracking, or delivery times, feel free to reach out to us at support@loveang.com — we’re here to help.

Thank you for supporting ANG Studio during this exciting pre-launch!

About Us

💫 About ANG Studio

Welcome to ANG Studio — where style meets wellness.

Founded with passion by creative entrepreneur Angelina Goncharenko, ANG Studio was born from a simple belief: that fitness can be beautiful, empowering, and effortlessly stylish.

We create functional fitness products and elevated activewear that fit seamlessly into your modern lifestyle. Whether you're just starting your journey or levelling up, ANG Studio is here to support you with tools that feel good, look better, and keep you inspired.

We’re not a big corporation. We’re a growing brand with a bold vision — to bring confidence, elegance, and energy into every movement.

Thank you for being part of the ANG Studio story.